Shashi VERMA

Biographical note
Shashi is responsible for TfL’s Technology & Data Strategy and its Customer Strategy. As CTO, he brings a new approach to the development, deployment and operation of technology across TfL.  Shashi is responsible for the operation of TfL’s revenue collection system, including the Oyster card, the largest smartcard ticketing system in the world, and advising the Mayor of London on fares and ticketing policy. He is also responsible for integrating all customer facing activities.   Prior to that, Shashi worked for McKinsey & Company, where he worked with clients in the heavy industrials, mining and petroleum sectors.   Shashi has a Bachelor of Technology degree from the Indian Institute of Technology, Kharagpur, and a Master in Public Policy and an unfinished Ph.D. in Public Policy from the Kennedy School of Government at Harvard University. He taught at the Kennedy School for a year.

Presentation: Managing cyber security in London’s transport network
All businesses are increasingly relying on digital technology. Transport is no exception, having migrated extensively from analogue to digital over the last five years. Today, our industry is increasingly reliant on information technology and automated computer systems for the safe delivery of our services, including train movement control, power delivery and schedule maintenance. Beyond the many operational benefits these changes have delivered, new technologies have also exposed public transport authorities and operators to new risks and threats that are constantly changing and evolving. This presentation will look at how transport experts can tackle the challenges they face by having a single approach for the whole organisation, supported by a clear control framework.