Collette ERICSSON

Biographical note
Collette Ericsson began her public service at New York City Transit in 1999, coming from the oil, natural gas and chemicals industries. Her experience is in strategic planning, design and construction management for large capital projects and programs, including infrastructure, plants and buildings. She also has extensive experience in all facets of environmental impact assessment, sustainable design and alternative energy. Among her current responsibilities are co-leading NYC Transit’s all-electric bus program and leading the enterprise asset management program for Bus Operations. The latter includes transforming the business processes, staff training and information systems to enable the organisation to realize significantly greater value from its assets, while achieving a safe, cost-effective and reliable system.

Presentation: Keeping it real: the tough early work of building an asset management system in New York City Transit
New York City Transit is a 100+ year-old system with 7 million weekday customers who are unimpressed with the daily miracle the employees perform to keep the system running. With 700 billion USD in assets, safety and reliability are the top priorities. This presentation describes in real terms how NYC Transit has begun making tangible progress toward building its asset management (AM) system. Starting with hundreds of stand-alone systems (spreadsheets), the Subways team is doing the tedious work of logging assets— such as the half-million relays along the right-of-way—-, determining the asset condition and prioritising their backlog of corrective work. Bus Operations is starting from zero to create an AM system for the 1700-vehicle non-revenue fleet. Top management is driving these changes; the union workforce is engaging; middle managers’ support is uneven. These early efforts are the foundation for managing these assets for the next 100 years.